6. Alberta Health Services Design Lab

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The Alberta Health Services Design Lab, founded in 2016, believes that the biggest opportunities to transform healthcare lie not within strategies or processes, but mindsets. People working within Alberta Health Services come to this team with complicated problems that have no clear solution and sit squarely in the grey zone of right and wrong. The lab uses design thinking to kick start meaningful discussions, breathe life into structures with human-centred design and develop co-designed solutions to capture hearts.

In this episode, we talked about design sprints with two dynamic team members of the Alberta Health Services Design Lab, Marlies van Dijk and Ali Abid. We discussed:

  • What design sprints are and where the inspiration for sprints came from;

  • Why and how the design lab team applies the design sprint process to health care;

  • What happens--and what can be learned--when things don’t go as planned; and

  • Some favourite moments during sprints.


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Recommendations

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If you love listening to Pause, we recommend checking out Disrupting Good: a podcast that explores how acts of doing good will change in response to the unprecedented disruptive changes that face humanity today. Brought to you by Human Elements Canada and the Institute for Community Prosperity at Mount Royal University, you can find it at http://www.humanelements.ca/disrupting-good.


Recording and production by Elise Martinoski of ABSI Connect. Music by the Fort McMurray youth of the SoundForce Collective.